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Coronavirus Updates

Coronavirus Update 30 June 2020

In line with Government guidelines we are open for business and canal holidays from Saturday 4 July 2020.
We have put in place additional disinfecting protocols on the boat turn rounds, as well as having good social distancing practice and PPE to ensure maximum safety for our guests and staff. 
The office is now open weekdays 9am-5.30pm for bookings and enquiries, or out of hours please use our Hire Boat Availability Search to reserve your boat. Book in confidence and only pay a 20% deposit up to 2 weeks before your holiday, which is transferable to a later date this year or next if you are unable to travel because of Coronavirus.

Coronavirus Update 04 June 2020

Firstly we would like to assure our customers that The Wyvern Shipping Co Ltd has been in business since 1954 and is well placed to weather the difficult times ahead and we will continue to contact all customers as new information is made available relating to your reservations. We are looking forward to providing you with a relaxing holiday once travel restrictions are eased.

In line with Government guidelines we hope to reopen for business and canal holidays on 4 July 2020, with good social distancing practice to ensure maximum safety for our guests and staff.
The office is now open weekdays 9am-1.30pm for booking and enquiries, or out of hours please use our Hire Boat Availability Search to reserve your boat. Book in confidence and only pay a 20% deposit which is transferable to a later date this year or next if you are unable to travel because of Coronavirus.

 

Coronavirus Update 16 May 2020

In line with Government guidelines we hope to reopen for business and canal holidays on 4 July 2020, with good social distancing practice. Please use our Hire Boat Availability Search to reserve your boat. Book in confidence and if you are unable to travel because of the coronavirus all payments will be either refunded or transferred to a later date.

Holidays in June 2020
In line with Government guidelines we have now deferred all holidays due to start before 3 July 2020. We will be contacting our June customers to discuss their options which are;

- Transfer your booking to a later date during 2020 with a similar value or pay the difference.

- Transfer your booking to the same date during 2021 or a different date and pay the difference. 2021 prices are the same as 2020.

- You can have a refund

If you are due to visit us between now and the above date, unfortunately this does mean we won’t be able to provide your break as previously planned. We are in the process of contacting all guests directly – please do not contact us. Please wait to be contacted by us. This will allow us to operate as smoothly as possible.

Please accept our sincerest apologies for this.

We will endeavour to contact you as soon as possible. We hope you’ll understand we need to prioritise guests with holidays soonest. It may take us a little bit longer than normal to get in touch with you and we do thank you for your patience during this time.

More Information

If your holiday is not affected by the above time period, please do not contact us regarding your holiday in relation to COVID-19. We do advise you keep an eye on our website.

We understand this is upsetting and disappointing news for our guests, and we do extend our sincerest apologies.

However, the safety and well-being of both our guests and our team remain an important priority for us and this is not a decision we have taken lightly.

Again, please accept our sincerest apologies that we have needed to take this decision.

 

We will be in touch with you if your holiday is in the affected dates.

Preparing for our reopening.
We are currently working with British Marine and the Canal & River Trust to establish safe working practices for when the Government restrictions are eased. This will ensure good safety for both our staff and customers.

 

 

Coronavirus Update 6 April 2020

Firstly we would like to assure our customers that The Wyvern Shipping Co Ltd has been in business since 1954 and is well placed to weather the difficult times ahead and we will continue to contact all customers as new information is made available relating to your reservations. We are looking forward to providing you with a relaxing holiday once travel restrictions are lifted.

Holidays in April and May 2020

In line with Government guidelines, we have now deferred all holidays due to start before 1 June. We have contacted our customers to discuss their options which are;

- Transfer your booking to a later date during 2020 with a similar value or pay the difference. This cannot yet be confirmed until travel restrictions are lifted and we are open again for canal holidays.

- Transfer your booking to the same date during 2021 or a different date and pay the difference. 2021 prices are the same as 2020.

- You can have a refund.

Holidays in June 2020

We are planning to relaunch our season on 1st June. Any balance payments for June we will not ask for until we know UK travel restrictions have been lifted and the boat yard is open. We await further government updates to see if we are able to open on 1st June or whether June bookings will also have to be deferred. We will be contacting all our June customers in May.

If your holiday has to be deferred to July or later you will be able to move your booking to later in the season or into 2021.

- Transfer your booking to a later date during 2020 with a similar value or pay the difference. This cannot yet be confirmed until travel restrictions are lifted and we are open again for canal holidays.

- Transfer your booking to the same date during 2021 or a different date and pay the difference. 2021 prices are the same as 2020.

- You can have a refund.

Coronavirus Update 26 March 2020

We are sorry to announce that, in light of social distancing, the UK Government’s advice to complete essential travel only and the most recent advice to remain in your primary residence, we will not be able provide some breaks as previously planned.

The latest government advice is as follows:

"This guidance is for people planning to visit second homes or holiday premises during the coronavirus (COVID-19) pandemic.

Essential travel does not include visits to second homes, camp sites, caravan parks or similar, whether for isolation purposes or holidays. People should remain in their primary residence. Not taking these steps puts additional pressure on communities and services that are already at risk."

Taking into consideration the UK Government’s latest advice regarding COVID-19 (Coronavirus), we have taken the decision to close / defer all Wyvern Shipping Co Ltd holidays effective immediately until 31st May 2020. We will contact you as soon as possible. As always, the safety and health of our team and guests is one of our top priorities and we have taken this difficult decision in support of the UK Government recommendations. We know this will be very disappointing for lots of our guests, and we assure you that this decision has not been taken lightly.

If you are due to visit us between now and the above date, unfortunately this does mean we won’t be able to provide your break as previously planned. We are in the process of contacting all guests directly – please do not contact us. Please wait to be contacted by us. This will allow us to operate as smoothly as possible.

Please accept our sincerest apologies for this.

We will endeavour to contact you as soon as possible. We hope you’ll understand we need to prioritise guests with holidays soonest. It may take us a little bit longer than normal to get in touch with you and we do thank you for your patience during this time.

More Information

If your holiday is not affected by the above time period, please do not contact us regarding your holiday in relation to COVID-19. We do advise you keep an eye on our website.

We understand this is upsetting and disappointing news for our guests, and we do extend our sincerest apologies.

However, the safety and well-being of both our guests and our team remain an important priority for us and this is not a decision we have taken lightly.

Again, please accept our sincerest apologies that we have needed to take this decision.

We will be in touch with you if your holiday is in the affected dates. 

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